FAQs

The toys have been designed specifically for toddlers between age group of 1 to 4. The plush toy package can help children in this age group not only sharpen their sensory skills and motor skills but also help them with their overall cognitive development.

1. Open the zipper at the back of the toy.
2. Locate the sound box inside the toy’s pocket. Take out the white strip at its back to activate without pulling out the sound box from the pocket.
3. Close the zipper back.
4. Press the belly of the toy to play the mantras.
5. Each toy comes with its unique set of mantras. There are typically 2-3 mantras in each toy.

• To clean the plush toy, use a sponge or cloth immersed in cold water with mild soap or detergent, and gently wipe the surface. Allow the toy to air dry.
• You may bucket wash or dry clean the toy if required but remove the sound box before washing.

The sound box comes fitted with button cells/AG13/LR 44 which can easily be replaced by unscrewing the cells panel and screwing it back again.

Yes, we offer gift wrapping for an additional fee starting ₹75.You can choose the gift-wrapping option on the product page.

Yes, our plush toys are completely safe for children. They are made with child-friendly, non-toxic materials and soft fabric to ensure a safe and comfortable experience. Additionally, our products are BIS certified and meet ASTM and EN-71 safety standards.

• Medium size plush (11 inches ) comes with a complimentary pictorial & coloring book based on Indian deities, packed in a yellow drawstring bag.
• Small size plush (9 inches) which does not include a coloring book and comes in a transparent storage bag.

We do not offer any customization at the moment.

You can contact our customer service team by email at care@pandasbox.in, or by message at 8810402508 (WhatsApp). We are available Monday-Saturday from 10am- 7pm IST.

Once your order has been shipped, you will receive a tracking link via email or a message. You can use the link to track the progress of your shipment. You can also use order number to track the order on the website’s track order section.

We accept most major credit cards, including Visa, Mastercard etc. We also accept payment through UPI. We also take COD orders.

Yes, we offer returns or exchanges for most items within 7 days of purchase. Some exclusions apply, so please see our returns policy for more information.

Orders are typically shipped within 1-2 business days of being placed. Delivery time will depend on your location and the shipping method you choose.

If you need to make changes to your order, please contact customer service as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.